FARM BELL KITCHEN -  FOH MANAGER JOB POSTING

We have an opening for a manager to operate Farm Bell Kitchen on Main Street in Charlottesville. Farm Bell is a successful and busy table service brunch and dinner eatery. Farm Bell is located one block from the University Corner, across the street from the UVa Medical Center.
Our guiding principles focus on quality and consistent food, hospitality and communication. We pride ourselves on creating memorable experiences for our guests. At our restaurant the manager is at the center of the customer experience and our team performance.

WHAT ARE THE MANAGER RESPONSIBILITIES?
-        Oversee operations providing an experience that is grounded in helpfulness and hospitality
-        Ensure consistency and quality of our food and service
-        Lead by example and mentor a team of 20+ staff
-        Hiring, training, developing and retaining an effective team
-        Communicating and encouraging our guiding principles to the team members
-        Maintaining the highest standards of food safety and sanitation
-        Placing weekly beverage/supply orders
-        Maintaining open/close checklists
-        Staffing coordination and scheduling and managing time off requests
-        Standing meetings with kitchen staff, sales team, catering staff and creative team
-        Direct, support, and recognize your team members through performance feedback
-        Control operating expenses through the timely maintenance of the facilities and equipment
-        Work with the management team to identify, develop and evaluate innovative offerings
-        Participate in ongoing training to advance your food and beverage knowledge
-        Engage with our customers to deliver a personalized experience
-        Develop, propose, and implement improvements to service and operations
-        Anticipate needs by evaluating operations, forecasts and trends
-        Perform basic bank reconciliation and accounting, with support of the management team

REQUIREMENTS TO APPLY
-        3+ years of experience as a manager of a full-service restaurant
-        Demonstrable time management, work ethic and organizational skills
-        No more than three jobs in the past six years
-        Strong understanding of restaurant financials
-        Highly proficient with POS operations and web-based restaurant management platforms

WE ARE LOOKING FOR A MANAGER WHO:
-        Has an uncompromising standard of service
-        Requires precise communication
-        Multi-tasks and delegates in a fast-paced environment
-        Is focused on the customer experience and likes making people happy
-        Knows how to help individual staff members learn and reach their potential
-        Assumes bottom-line responsibility for restaurant performance
-        Demonstrates a passion for quality, communication and cleanliness
-        Models hard work for the staff and brings energy to the workplace
-        Maintains punctual and consistent attendance by staff
-        Believes constant improvement and growth is achievable
-        Has directly related catering or casual dining restaurant management experience, including personnel management and operations
-        Expects to work 50 hours per week, including weekends

PHYSICAL REQUIREMENTS:
-        Stand for extended periods of time, and be on your feet for up to 8 hours per shift
-        Walk the restaurant throughout the day, assisting staff and guests
-        Move and lift supplies and other items up to 40 pounds from floor to shelves and up stairs
-        Reach items under counter and overhead on shelves

COMPENSATION:
Competitive compensation package based on qualifications and key performance metrics. When we find the right person for this position, the owner is invested in that manager for the long haul. This position is a career for a highly-capable individual and the compensation package will confirm that.
-        Competitive annual base salary
-        Quarterly and Annual bonuses achievable
-        Subsidized health insurance
-        Paid time off
-        Salary increase based on performance

WHO ARE WE?
You will be joining a group of passionate individuals who take their work, but not themselves too seriously. We are a close-knit team of hospitality professionals looking for an experienced leader to join us and provide restaurant management expertise. Having already created the Dinsmore Inn (www.dinsmorehouse.com) and Red Hub Barbecue (www.redhubfoodco.com) and Farm Bell Kitchen (www.farmbellkitchen.com), our team has a track record of creating and operating successful small businesses in Charlottesville. Your support team, already on staff:
-        Hands-on Owner
-        Director of Sales
-        Executive Chef
-        Sous Chef
-        Keyed Shift Manager
-        Operations Manager

• Deliver friendly, accommodating service in a high-volume, fast-paced atmosphere.

• Anticipate the needs of guests.

• In-depth menu knowledge

• Maintain a clean work environment.

• Passion for food and hospitality 

• Professional appearance and demeanor 

• Dependable, on-time, honest

• Drama-free team player

• Willing to execute proper service techniques

• Able to stand for long periods of time and lift/carry at least 25 lbs.

• You must be at least 16 years of age.

• You have the ability to maintain a professional appearance and a positive demeanor in a fast paced, energetic atmosphere.

• You’re organized, dependable, and punctual.

• You have excellent communication skills and proper phone etiquette.

• You have excellent time management, prioritization, and problem-solving skills.

• You are a steward for kindness and great hospitality.

• Deliver food and drink to guests in an accurate, professional, and timely manner.

• Keep wait-stations stocked and immaculate.

• Pre-bus, bus, clean, and reset tables correctly and efficiently.

• Maintain open communication with all team members to ensure ease of service. 

• You are a steward for kindness and great hospitality.

• You have the ability to maintain a professional appearance and a positive demeanor in a fast paced, energetic atmosphere.

• You’re organized, dependable, and punctual.

• You can anticipate the needs of fellow staff and guests.

• You must be able to lift and carry at least 25 pounds and stand and walk for extended periods of time.

• Be at least 16 years of age

• Confidently prepare and serve coffee and tea drinks that comply with our quality standards

• Exhibit clear menu knowledge and be able to guide and assist guests with their needs

• Properly maintain all equipment

• Calmly respond to orders, questions, concerns and complaints with efficiency and poise

• Be a welcoming and professional presence with strong communication skills.

• Have some experience with customer service, hospitality and/or retail

• Able to take orders, multitask and quickly problem solve. 

• Efficiently and accurately prepare drinks and be able to multitask in a high volume, fast paced environment.

• Maintain a clean, orderly and organized space for yourself and your guests

• Help guests navigate their choice options and leave them with a lasting positive impression

• Create a rapport with regular guests and foster a welcoming and inclusive atmosphere

• Accurately record, process and balance all cash and credit transactions

• You are 21 or older. 

• You have 1-3 years bartending experience 

• You’re dependable, honest, and professional. 

• You have excellent time management and prioritization skills. 

• You work well as part of a team and independently. 

• You’re passionate about the hospitality industry and eager to learn.

• Be a leader.  Have the ability to remain calm under pressure and assist others.

• Maintain quality control 

• Be an effective and clear communicator 

• Have strong product knowledge and a willingness to educate others when needed

• Set an example for service, professionalism and procedural operations

• Assist in monitoring the restaurants financials

• Must be 21 years of age and have a valid drivers license

• Previous experience in Management and Food & Beverage Operations

• Have excellent time management, problem solving and prioritization skills

• Strong food and beverage knowledge 

• Must be able to lift 30+ lbs

As an Event Server you continually strive to anticipate and exceed the expectations of all guests, going out of your way to ensure a positive experience.

JOB DESCRIPTION:

Perform set-up and breakdown for events as instructed by the Event Manager. Provide food and beverage service according to company standards. Maintain a clean back-of-house area. Alert Event Manager of any potential challenges to our guest’s dining experience.

JOB SKILLS AND REQUIREMENTS:

Must possess strong multi-tasking and prioritization abilities. Thrives in a demanding, fast-pace, high-volume environment while maintaining a hospitable, positive attitude. Must be punctual, responsible, and reliable. Must be professional in decorum and appearance.

Job Skills & Requirements:

• You are 18 or older.

• You have some kitchen experience.

• You’re dependable, honest, and professional. 

• You have excellent time management and prioritization skills.

• You are able to keep your workstation clean, organized and tidy.

• You work well as part of a team and are able to work independently.

• You’re familiar with the following tools: gas ovens, knives, grinders, graters, blenders, slicers, commercial dishwashers, ranges, hood systems, smokers, thermometers.